At cgebet, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a cgebet player in the Philippines.
Our Privacy Commitments
These highlights summarize our key privacy commitments. They do not replace the full Privacy Policy below, which all users are required to read and understand.
All data transmitted between your device and the cgebet platform is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
cgebet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the cgebet platform and services.
cgebet processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
You have the right to access, correct, and request deletion of your personal data held by cgebet. You can also withdraw consent for certain types of data processing at any time through your account settings.
cgebet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, cgebet will notify affected users and the National Privacy Commission within the timeframes required by Philippine law.
This Privacy Policy ("Policy") describes how cgebet ("cgebet," "we," "us," or "our") collects, uses, stores, discloses, and otherwise processes personal data relating to individuals ("you," "your," or "User") who access or use the cgebet website at cgebet.org and all associated services, games, and features (collectively, the "Platform").
cgebet is committed to protecting the privacy and security of your personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). Where applicable, cgebet also observes internationally recognized data protection principles.
This Policy should be read together with our Terms & Conditions, which govern your use of the cgebet Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Data Privacy Act of 2012 and this Policy, cgebet acts as the personal information controller ("PIC") in respect of the personal data it collects and processes in connection with the Platform. As PIC, cgebet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
cgebet has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 13 of this Policy.
cgebet collects personal data from you in the following ways: directly from you when you register an account, make a deposit or withdrawal, contact customer support, or otherwise interact with the Platform; automatically when you use the Platform through cookies and similar tracking technologies; and from third parties such as payment processors and identity verification providers where necessary.
The categories of personal data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Provided by you during registration or KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Provided by you during registration or account updates |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Provided by you when making deposits or withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Collected automatically when you use the Platform |
| Usage Data | Games played, bet amounts, session duration, pages visited, click patterns | Collected automatically through Platform analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Generated when you contact cgebet customer support |
| Verification Data | Copies of government-issued ID, selfie photos for liveness checks | Provided by you during KYC / identity verification |
cgebet uses the personal data it collects for the following purposes:
Under the Data Privacy Act of 2012, cgebet processes your personal data on the following legal bases:
cgebet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
cgebet uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. They help us recognize your device, maintain your session, remember your preferences, and analyze how the Platform is used.
The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the cgebet Platform. For more information on managing cookies, refer to your browser's help documentation.
cgebet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, as described in this Policy, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, cgebet will securely delete or anonymize your personal data in accordance with its data disposal procedures, unless retention is required by a specific legal obligation or ongoing legal proceedings.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by cgebet. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13.
Request a copy of the personal data cgebet holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
Lodge a complaint with the National Privacy Commission (NPC) if you believe cgebet has violated your data privacy rights.
cgebet will respond to all verified data privacy rights requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request to protect against unauthorized access to your personal data.
cgebet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
The cgebet Platform is strictly intended for individuals who are at least twenty-one (21) years of age, as required by Philippine gambling regulations. cgebet does not knowingly collect, process, or retain personal data from individuals under the age of 21.
If cgebet becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the cgebet Platform, please contact our Data Protection Officer immediately using the details in Section 13.
Age verification is a mandatory step in the cgebet registration and KYC process. cgebet reserves the right to request documentary proof of age at any time and to suspend accounts where age verification cannot be completed satisfactorily.
cgebet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is always displayed at the top of this page.
When material changes are made to this Policy, cgebet will notify registered users by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address associated with your account. We encourage you to review this Policy periodically to stay informed about how cgebet protects your personal data.
Your continued use of the cgebet Platform following the posting of a revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Policy, you must stop using the Platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or cgebet's processing of your personal data, please contact our Data Protection Officer:
Data Protection Officer — cgebet
Email: [email protected]
General Support: [email protected]
Available 24/7 via live chat on the cgebet Platform. Email responses within 15 business days.
If you are not satisfied with cgebet's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available on the NPC's official website.
Your Data, Your Trust
Now that you know how cgebet protects your personal data, enjoy the full platform experience — live casino, slots, bingo, rummy, and more. All transactions in Philippine Peso (₱). Must be 21 years or older to play.